Shipping Policy
Delivery Options
Standard Shipping within Australia:
Spend $0 - $59.99: | $9.99 |
Spend $60 or more: | FREE! |
We pack and dispatch all orders on the same day they are received as long as the order is received by 2pm AEST time. Once your order is shipped, you will receive a shipping confirmation email with tracking details of your order.
Standard Shipping is sent with Australia Post with tracking and arrives in 2-3 business days for most locations in Australia, or 7-8 business days for WA or Rural areas*.
Express Shipping within Australia:
Spend $0 - $60: | $12.99 |
Spend $60 or more: | $5.99 |
We pack and dispatch all orders on the same day they are received as long as the order is received by 2pm AEST time. Once your order is shipped, you will receive a shipping confirmation email with tracking details of your order.
Express Shipping is sent with Australia Post with tracking and arrives in 1-2 business days for most locations in Australia, or 2-4 business days for WA or Rural areas*.
* Please note the above delivery timeframes are only estimates provided by our shipping providers. Although we hope this never happens, delivery delays can happen during transit!
International Shipping:
International standard shipping is sent with Australia Post with tracking and arrives in 7-12 business days* on average to most countries, however depending on your destination country it may be longer than this. All prices below are in AUD.
NZ standard (7-12 business days): | $12 (AUD) |
NZ express (2-5 business days) | $19 (AUD) |
US: | $20 (AUD) |
CANADA: | $20 (AUD) |
EUROPE: | $30 (AUD) |
UK: |
$30 (AUD) |
* Please note the above delivery time-frames are only estimates provided by our shipping providers. These estimated shipping times may differ from the time-frames mentioned above. Although we hope this never happens, delivery delays can occur during transit and / or after arriving in your destination country.
Order Dispatch Times
We usually pack and dispatch all orders on the same day they are received as long as the order is received by 2pm AEST time. During busy or sale periods however, we may take up to 48 hours to dispatch your order. Once your order is shipped, you will receive a shipping confirmation email with tracking details of your order.
Order Tracking
Once you receive your shipping confirmation email you can track your order by clicking the link in the email.
Public Holidays and Weekends
Shipping days do not include public holidays or weekends.
Delays Caused by External Factors
Whilst we strive to pack and send out your order on the same day (or next business day if ordered after 12pm or on a weekend), please note from time to time there may be delays caused by external factors such as Australia Post, pandemics, natural disasters or any other reasons. Sit tight sis, we will always do everything we can to ensure you receive your order as soon as possible!
Customs and Duty charges
Deliveries to countries outside Australia may incur customs or import taxes, handling fees or other fees out of our control. This will depend on the country your delivery is going to, however we will always do our best to ensure the amount of tax or other fees you are charged is as little as possible.
International Orders
We do not currently ship orders to PO or APO boxes via international postage at this time.
Please note there may be some countries we cannot ship to due to country trade restrictions or other reasons out of our control. If you are unsure if we can send to your destination country, please check your destination country on the Australia Post website here: https://auspost.com.au/service-updates/international-delivery-times.